Call Answering

Our telephone answering service ensures that calls to your business are never missed during the office hours of Monday -Friday, 9am to 5pm. When your business receives a call our professional receptionists will answer in your company’s name and take a message on your behalf. This message is then emailed directly to you with their contact details for you to respond to.

Young woman giving help as a customer service employee

Out of Hours Service

Outside of office hours our services allow your calls to be directed to a free voice mail service which can be checked the following day or you can take advantage of the call forwarding service.

Call forwarding works by automatically directing phone calls received to your business number to either another land line number or a mobile number of your choice. This can be very useful for businesses that want to offer a 24/7 or out of hours support service to their customers.

Please note: Each call that is forwarded on your behalf does incur network charges and will be billed on a monthly basis. Our voice mail service is provided free of charge.

Ayrshire Telephone Number

Market research shows that many customers want to deal with a local business. Having a local telephone number that is answered on behalf of your business gives a professional, local presence and can be a real selling point for many customers.

All of our virtual office packages come with an Ayrshire telephone number.